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Return & Claims
How can I return my order?
If you want to submit a return, you can do so via the form below. Fill in the form as detailed as possible so that we can process your return faster.
Submit Return
How can I submit a claim?
If you encounter a problem with your order (damaged goods, wrong part received, incomplete kit, received more/less goods than ordered, ...), please fill in the form below. Fill in the form as detailed as possible so that we can process your claim faster.
Submit Claim
Do I use the Claim or Return form?
You use the Claim form if a problem is found when receiving your order. When submitting the form, you can choose a credit note or a replacement.
Submit Claim
You use the Return form if for any reason you want to return one or more items.
Submit Return
Can't find the answer you're looking for? Please contact us
Call us: +32 (0)3 750 80 11 Our specialists are ready for you.
You can reach us from Monday to Friday:
08:00-17:00 CET
Have your order number ready for a faster answer to your question.
Send us an e-mail We try to answer within 24 hours.
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